The Need for Customer Support Tools:
Customer service tools you can use to empower your customers and foster an environment for future success: More and more organizations are providing customer service tools to encourage consumers to have greater interaction with their brand.
Here are most useful customer service tools you can use to empower your customers and foster an environment for future success:
- Liveninja
- Zendesk
- Freshdesk
- Casengo
- Front
- Keeping
- Clickdesk
LiveNinja
LiveNinja is the way of interact to customer with brands online via video chat on any site and we can view company info, team members, fundraising and more.
Website: www.liveninja.com
Pricing Model: Freemium
Zendesk
Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.
Website: www.zendesk.com
Pricing Model: Freemium
Freshdesk
Freshdesk is online cloud-based customer service software providing helpdesk support with all smart automation to get things done faster
Website: www.freshdesk.com
Pricing Model: Freemium
Casengo
Casengo is a Live Chat Support that allows you to add live chat to your website quickly and easily. Using this, you can handle questions via live chat, email directly from your website
Website: www.casengo.com
Pricing Model: Freemium
Front
Front-Centralize your multi-channel like Face book, Twitter Gmail etc support in a single platform. And it can connect them all with Front to handle messages in one place. Using this we can resolve thousands of support request in less time
Website: www.frontapp.com
Pricing Model: Freemium
Keeping
Keeping lets you measure important metrics so that you can improve how well you assist customers over time. Keeping is a ticket system that integrates with Gmail
Website: www.keeping.com
Pricing Model: Freemium
Clickdesk
Clickdesk is a live chat and support software allows you to customize your chat widget interact with visitors in real time and answer customers to boost conversions. It also allows web visitors to do voice and video chat from your website directly without installing any additional hardware or software
Website: www.clickdesk.com
Pricing Model: Paid
