What are the Best Available Customer Support Tools?

What are the Best Available Customer Support Tools?

  • February 1, 2018
  • Technology

The Need for Customer Support Tools:                                                  

Customer service tools you can use to empower your customers and foster an environment for future success: More and more organizations are providing customer service tools to encourage consumers to have greater interaction with their brand.

Customer-Support-Tools-List

Here are most useful customer service tools you can use to empower your customers and foster an environment for future success:

  1. Liveninja
  2. Zendesk
  3. Freshdesk
  4. Casengo
  5. Front
  6. Keeping
  7. Clickdesk

 

LiveNinja

Liveninja customer support tool

LiveNinja is the way of interact to customer with brands online via video chat on any site and we can view company info, team members, fundraising and more.

Website: www.liveninja.com

Pricing Model: Freemium

 

Zendesk

Zendesk customer support tool

Zendesk builds software for better customer relationships. It empowers organizations to improve customer engagement and better understand their customers. Zendesk products are easy to use and implement. They give organizations the flexibility to move quickly, focus on innovation, and scale with their growth.

Website: www.zendesk.com

Pricing Model: Freemium

 

Freshdesk

Freshdesk customer support tool

Freshdesk is online cloud-based customer service software providing helpdesk support with all smart automation to get things done faster

Website: www.freshdesk.com

Pricing Model: Freemium

 

Casengo

Casengo customer support tool

Casengo is a Live Chat Support that allows you to add live chat to your website quickly and easily. Using this, you can handle questions via live chat, email directly from your website

Website: www.casengo.com

Pricing Model: Freemium

 

Front

Front customer support tool

Front-Centralize your multi-channel like Face book, Twitter Gmail etc support in a single platform. And it can connect them all with Front to handle messages in one place. Using this we can resolve thousands of support request in less time

Website: www.frontapp.com

Pricing Model: Freemium

 

Keeping

Keeping customer support tool

Keeping lets you measure important metrics so that you can improve how well you assist customers over time. Keeping is a ticket system that integrates with Gmail

Website: www.keeping.com

Pricing Model: Freemium

 

Clickdesk

Clickdesk customer support tool

Clickdesk is a live chat and support software allows you to customize your chat widget interact with visitors in real time and answer customers to boost conversions. It also allows web visitors to do voice and video chat from your website directly without installing any additional hardware or software

Website: www.clickdesk.com

Pricing Model: Paid

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